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Customer Care

Contact AUVYRA

We’re here to help. Whether you have a question about an order, our products or your AUVYRA experience, our customer care team is here to assist.

atelier@auvyra.com.au

We aim to respond to customer enquiries within 1–2 business days.

Business Details

AUVYRA is a brand of ALEYA SKIN PTY LTD

ABN 14 699 575 472

Guildford NSW 2161, Australia

Customer Care

Customers can contact AUVYRA regarding:

  • Orders & order updates

    Order confirmations, order status, changes to a recent order.

  • Shipping & delivery

    Dispatch timing, tracking, delivery within Australia.

  • Returns & refunds

    Return eligibility, how to return an item, refund progress.

  • Product questions

    Formulations, ingredients, directions and how to layer a ritual.

  • Website or checkout assistance

    Trouble completing an order, payment or account questions.

  • General enquiries

    Anything else — we read every message personally.

Send an enquiry

Your details remain private and are used only to reply to your enquiry.